Wash service level in Institutions

Indicator ID BS2
Indicator full statement

% of institutions (HCF, learning spaces and detention centres) supported by Tdh and having improved their level of WASH services.

Purpose

This indicator measures how Tdh intervention contributed to improve the quality of WASH services in public establishments, reflecting on lasting positive consequences of the services delivered (supply, rehabilitation and construction, promotion, management,…) by Tdh.

It also reflects on how WASH technical expertise is integrated into Tdh main programmes.  Indeed, the rate of integration of WASH expertise into Tdh programmes. WASH expertise must be integrated into the 3 main programmes, particularly when Tdh intervenes in public establishments where children can be accommodated. The provision of safe basic WASH services must be a prerogative for working in these establishments. This indicator will show the number of public establishments for children in which a WASH component has been integrated into Tdh programmes.

Definition

WASH services levels (advance, basic, limited) calculation are based on indicators proposed by WHO/UNICEF Joint Monitoring Programme to assess progress towards achieving the SDGs in schools, healthcare centres and communities. WASH service levels in detention centres have been defined by Terre des hommes based on international regulations and internationally recognised minimum standards (CPMS, Convention on the Rights of the Child, Nelson Mandala Rules, Havana rules, Bangkok rules). See : Basic WASH services

The JMP (Joint Monitoring Programme) service ladder is a framework used by WHO and UNICEF to categorize levels of water, sanitation, and hygiene (WASH) services. It helps to track and monitor progress towards universal access to safe WASH services. The service ladder defines different levels of service, ranging from no service to safely managed service. The different levels of service by theme (water, sanitation, hygiene, waste management, environmental cleaning, etc.) and by type of facility are defined in the FACET 2.0 (pages 30, 44 and 54), FACET WinD (page 12) and FACET COM guidelines (forthcoming).

Learning space (formal and informal)

It refers to environments where education occurs, both formal (e.g., schools) and informal (e.g., Temporary Learning Spaces - TLS, Child Friendly Spaces - CFS…), equipped with the necessary infrastructure, including WASH facilities, to support effective learning and well-being.

HCF

Primary health care facilities

Detention centres

Facility where individuals are held in custody, typically awaiting trial, deportation, or serving short-term sentences. These centres can vary in purpose, housing people for immigration processing, juvenile detention, or minor criminal offenses. The conditions and regulations within detention centres differ based on the legal context, but the primary focus is on the temporary confinement of individuals, often under a more controlled and restrictive environment compared to long-term prisons or correctional facilities.

How to collect & analyse the data

What do we count?

The total number of public institutions (learning spaces, HCFs, detention centre) that improved at least one WASH service level over the concerned period (year) thanks to Tdh support, as demonstrated per FACET assessment.

How to calculate the indicator's value

Numerator: number of public institutions that improved at least one WASH service level over the concerned period and through Tdh support.

Denominator: total number of public institutions (learning spaces, HCFs, detention centre) supported by Tdh.

Data sources

FACET Survey / observation data.

Data collection methods and tools

Survey and Observation based on FACET tool. FACET is the reference tool for assessing WASH service levels in learning spaces (FACET WinS), health care facilities (FACET WiH), detention centre (FACET WinD).  See hyperlinks in “additional guidance section”.  FACET is a mobile data collection tool that can be used online and offline.

FACET provides both core and expanded versions for short or detailed assessments and includes a dashboard showing for data analysis results through PowerBI.

The short version (around 20 minutes) focuses on questions related to indicators defining service levels.

The long version (75 minutes) provides a more detailed understanding of possible failures in WASH services.

Example of survey questions

See standardized survey questions here : FACET WinD, FACET WiH, FACET WinS, FACET Com

Disaggregation

By intervention settings: HCF/learning spaces/detention facilities

Limitations and precautions

Although FACET is the recommended tool, it requires training and technical support to be, as well as significant time  (up to 45 min for the extended questionnaire) and resources.  In some context it might not be possible to use it for security reason (e.g. rejection by the authorities, particularly in detention centres).

In case FACET cannot be used, your team can rely on alternative data collection tools (paper-based observation list & reports, interviews or surveys) to demonstrate the improvement in wash level of the facility.  You can use FACET as a basis for observing the key quality criteria to assess.

When working in the community, you can use survey FACET COM and observation, and eventually count of beneficiaries (mind data protection issues with list of beneficiaries) combined with work completion certificates.

What further analysis are we interested in?

What are the main reasons for not integrating WASH expertise or improving WASH service levels?

What is the main improvement and to what factors are they due? What external factors may have interfere / played a significant role?

Can you triangulate with users’ feedback?

Additional guidance

This guidance was prepared by Tdh ©
Propose Improvements